TERMS OF SALE
Custom Suit Orders
Agreement of Sale: Once you submit your custom order form we will contact you within 48 hours to collect your deposit. Your order is not reserved on our production schedule until the deposit is received. Due to the custom nature of our suits all sales are final. No exceptions.
Deposit: Once your order is placed a non-refundable deposit of 50% of the purchase price is required to secure your place on my schedule. This deposit can be placed on your account as a credit however it must be used within 18 months of your cancellation or it will be forfeited. Deposits cannot be transferred.
Suit Fittings: If suit samples are mailed out to you for fitting purposes a return shipping label will be included at no cost to you. Please understand that there are other clients waiting for samples for their fitting and they need to be cleaned, sanitized and turned back around to the next client. All samples are to be returned within 48 hours of receipt. If not returned within this timeframe you will be charged $50 per piece, ie $50 ea top, $50 ea bottom.
Cancellations: I reserve time and materials according to your order. As a result a cancellation fee of 50% of the purchase price will be charged as a restocking fee provided the cancellation notification is received no less than 4 weeks prior to the expected ship date of your suit. If the cancellation notice is received after that date a credit will be placed on file to be used for a future custom suit or rental. This credit must be used within 18 months of your cancellation or it will be forfeited. Credits may not be transferred.
Show date changes: Notification must be received no later than 4 weeks of any changes in your show date. This does not guarantee that I will be able to work with your changed date however I will do my best to accommodate the change if my schedule permits.
Shipping: All orders must be paid in full prior to shipment.